Contact Us

Please keep in mind that our work hours are from 12 PM (Noon) to 9 PM Eastern Standard Time. We will only be available during these hours everyday except for Sunday and national holidays.

You can contact us via:

If you are contacting us regarding service related support, then please log in first. Presales support tickets are for new clients.

1. Support Tickets:

Click here for: Presale Tickets

2. Live Chat:

We are usually online for up to 16 hours per day to help you with any potential questions or concerns. This varies greatly on the day and situation. You can always open a support ticket if we are unavailable and we WILL get back to you as soon as we can.

Click here to use our live chat system.

3. Community Discord (Unofficial Support):

This is a place where you can meet other server owners and communicate with each other.